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Terms of Service

Last Updated: 17 February 2026

Services

Lomvico provides acoustic diagnosis, treatment, and maintenance services for residential properties in Chile. Services include sound level measurement, acoustic analysis, treatment installation, and verification testing.

Diagnostic Services

Diagnostic visits include on-site measurement using calibrated equipment, analysis of transmission paths, and written report with recommendations. Diagnostic fees are separate from treatment costs. Recommendations are based on measurements taken during diagnosis but actual results may vary based on implementation and site conditions.

Treatment Services

Treatment services include installation of acoustic solutions as agreed in project scope. Installation scheduling depends on material availability and site access. Client is responsible for providing access to work areas and coordinating with building management if required.

Measurements and Verification

Pre-treatment and post-treatment measurements are conducted under similar conditions to document improvement. Measurements reflect acoustic performance at time of testing. Ongoing performance depends on proper maintenance of installed treatments.

Maintenance Plans

Maintenance plans include scheduled inspections and minor repairs as described in plan details. Major repairs or replacement of damaged components are billed separately. Plans may be cancelled with 30 days written notice.

Payment Terms

Diagnostic services are paid at time of service. Treatment projects require deposit before work begins with balance due upon completion. Maintenance plans are billed according to agreed schedule.

Limitation of Liability

Lomvico provides professional acoustic services based on industry standards and measurement data. We are not liable for noise sources outside our control or for acoustic performance affected by modifications made after treatment installation.

Governing Law

These terms are governed by the laws of Chile. Any disputes will be resolved in the courts of Copiapó, Chile.

Contact

Questions about these terms should be directed to info@lomvico.com or +56 9 5719 3108.

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